ITBholland - travel by design

Welcome to the official online reservation system for individual tours and transfers with professional drivers and guides, to create an unforgetable experience and discovery of Holland and Belgium

This is a fictional module, made for presentation purposes. 


  • Panoramic Sightseeingtour incl. Boat Tour (26 & 27 October)

    The tour will go through some of the most panoramic and historic areas of Amsterdam. The tour will start by passing along the Amstel River with the wooden skinny bridge, the Munt Tower and the floating flower market, before making its way through Dam Square, the Royal Palace, New Church, the Amsterdam Central Station the museum and the antique quarters; as well as passing through the oldest part of Amsterdam called “the Jordaen” with its quaint little streets.

    You will also get to see Amsterdam from the water during a one hour canal cruise. The cruise will glide through the old centre of the city and into its harbour, where you will see merchants’ mansions, churches and warehouses dating from the 17th century.

    € 47,00 + € 2,00 credit card fee

  • Amsterdam Home and Garden Tour (27 & 29 October)

    Discover the hidden treasures behind the facades of Amsterdam’s most impressive houses. We start in a beautiful 17th century canal house with the magnificent neo- louis XVI ballroom, dining room and 18th century garden room and kitchen. We also visit the formal French garden at the back of the house with the box 'parterres de broderie'.  The tour will also include visits to a range of gardens and coach houses in 'the Golden Bend ' the most exclusive part of the Herengracht. Coffee with a syrup waffle will be served in the kitchen of the Geelvinck Hinlopen private home.

    € 59,00 + € 2,50 credit card fee

  • Visit Heineken Experience (26 & 28 October)

    Your private guide will take you by coach to the Heineken Experience.

    The tour in this museum will take you through the malt silos, taking a peek inside the mash coppers and will give you the opportunity to stand amongst the lager cellar tanks used to mature the young, green beer. You will then be taken on a voyage of discovery through the World of Heineken. The malt silo in the authentic brew house still has the original brewing vessels and you can enjoy a refreshing glass of Heineken beer in the Brew house Bar. The experience ends in the “See You Again Bar”. The  former  Heineken  brewery  is  a  National  Monument  and  is  listed  as  an  anchor  point  along  the European Route of Industrial Heritage. It is also one of the most popular tourist attractions in the Dutch capital.

    € 48,00 + € 2,00 credit card fee


Booking information for ITBholland - travel by design

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Terms & conditions

Booking conditions for individual arrangements (less than 10 pax.)


  • This quotation is valid until 3 weeks after quotation date and based on all services as per your request. Changes in services or confirmations after 3 weeks may affect prices as per our quotation.
  • Tickets for museums, trains and attractions can only be provided in conjunction with at least 2 other services (such as hotel accommodation, transfers, excursions, restaurant reservation, etc…) Tickets can only be confirmed upon receipt of full payment. Prices for tickets  are subject to change at the moment of booking and are non refundable. 
  • Restaurant bookings are subject to a handling fee of € 50,00 per restaurant.
  • Requests for one service  (except tickets for museums, trains and attractions) will carry a surcharge of € 75,00 total.
  • In case of last minute bookings (less than 14 days prior to arrival), ALL services are subject to availability and final confirmation.

Trip planning fee

  • ITBholland reserves the right to implement a planning fee of  €150,00 for special, customized  itineraries.
  • When applying this fee it will be communicated in advance , prior to the initial proposal
  • The trip planning fee is nonrefundable.


  • All prices as per proposal are NET, in Euros (€) per service or per person as indicated. As of April 1st 2015 all travel related services in the European Union are subject to the “Tour Operator Margin Scheme” and VAT will therefore no longer feature separately. VAT can no longer be reclaimed.

Travel agent commission

  • A travel agent commission can be included only, if the commission percentage (or amount in Euros - €) is agreed upon at the time of confirmation.
  • Commissions will be paid within 30 days after client’s departure under the restriction that all services have been paid in full. The travel agent is responsible for providing proper payment and banking instructions in order to process commission refunds.
  • All refunds will be effected in Euros (€)
  • ITBholland offers 2 ways of commission refunds;

-          1) by authorization to charge ITBholland’s corporate credit card (Amex, MasterCard)


-          by  bank wire to a bank of clients’ choice providing full bank details, routing instructions and account number.

Creditcard payments:

  • ITBholland will not charge credit card fees for credit card payments up to € 2.500,00 Invoices exceeding this amount will carry a 4% credit card charge.
  • Credit cards are charged in Euro’s (€). ITBholland is not responsible for currency fluctuations between the time of confirmation and the actual date the charge is effected.
  • In case of payment by multiple credit cards for one project/file, a 4% administration fee applies to all credit card transactions.

Payment terms and deposits

  • Full prepayment is requested minimum 1 month prior to arrival.  (In case of last minute payments a copy of the official bank wire must be faxed to the office of ITBholland.
  • For invoices exceeding € 5.000,00 a deposit payment schedule applies. This schedule will be communicated at the time of proposal.

ITBholland bank information:

·       Payments must be in Euros (€)

·       When making payments, please state on the wire transfer: passenger(s) name /  ITBholland Purchase Order (PO) #  and name of the Travel Agency

·       Personal or company checks are not accepted.

·       Bank details ITBholland:

Bank                                         : RABO bank

Address                                   : Bozenhoven 93, Mijdrecht, The Netherlands

IBAN                                         : NL14 RABO 012 9874 655

Swift code                               : RABONL2U

Account name                       : ITB Special Services B.V.


Cancellation policy:

  • Cancellations for parties less than 10 pax. are possible until 1 month prior to arrival without cancelation penalties. Cancellation must be acknowledged by ITBholland via e-mail.

Cancelation of confirmed & prepaid services more than 1 month prior to arrival will be refunded and are subject to an administration fee of € 100,00

Prepaid and confirmed tickets (train, museum, etc.) are excepted from this rule and remain non-refundable

  • Refunds via credit cards are subject to an administration fee of 4%  over the total amount with a minimum of € 50,00
  • Cancellations within 1 month prior to arrival are subject to 100% charges of all cost.
  • ITBholland advises clients/passengers to contract sufficient insurances to cover any unforeseen  penalties.


  • Upon receipt of full payment the final program will be forwarded by e-mail.
  • The final program features local contact names, telephone numbers and other details and serves as final confirmation.
  • Vouchers will not be forwarded in advance  but will be handed by limousine drivers or guides
  • In case no transportation or guide services are booked, tickets and other documents will be delivered at the hotel on the day of arrival to the attention of the passengers.

Additional services booked on-site

·       If passengers order additional services ITBholland will contact the travel agent. If this is not possible due to different time zones ITBholland will perform extra services and settle payment  including 10% commission for the travel agent.

General Terms and conditions:

ITBholland is a trade name of I.T.B. Special Services BV and is registered at the Chamber of Commerce Amsterdam at number

The original creative material in this proposal is the copy right of ITBholland

Our general Terms & Conditions apply to all arrangements and are available on request.



ITB booking office is a trade name of ITB Amsterdam bv, registered at the chamber of commerce Amsterdam under number 33172965.
Vat number: NL 006410807B01. Address: Arena Boulevard 61 - 75 • 1101 DL Amsterdam • The Netherlands